Capture.com is a company that has been leading the charge in the digitization industry for more than 20 years. As the brand behind costcodvd.com, Sam’s Club Video Transfer, Digitization of Walmart, and many more, they have been working with retailers to preserve memories in a digital format for more than 12 million customers.
Despite the fact that technology has advanced significantly in recent years, there are still many people who have valuable memories stored on old film and videotapes that are at risk of being lost forever.
According to Lisa McCabe, CEO of Capture.com, “We understand that customers entrust us with their irreplaceable memories, and we take this responsibility very seriously. That’s why we have a technology first approach to make the process as efficient and accurate as possible. We have invested over $2Million in order security, so all touch points are under surveillance when your order is with us. From the moment your media leaves your hands to the moment it’s returned, we guarantee that it will be handled with the utmost care and attention.”
The company’s commitment to customer satisfaction is evident in their long-standing relationship with Costco. For more than 15 years, Capture.com has been working with the retail giant, providing digitization services and backing the store’s money-back guarantee. Early in their relationship, Capture was able to scale up to meet the demand from Costco during a promotion, which resulted in a 4-5 times increase in volume for a period of 6 weeks. This helped Capture to test and improve their operations, preparing them for future promotions and ultimately contributing to the company’s growth and ability to meet market demand.
One of the unique aspects of Capture.com is the wide range of services they offer on their website. From digitizing old photos, to transferring videos to DVD, they can handle it all. They even include services such as secure Cloud account access and auto-integration to Google Photos.
But the company isn’t just focused on preserving memories of the past, they are also working on cutting-edge technology to help customers preserve memories in the most exciting formats possible. According to Anna Kwan, Head of Product at Capture.com, “We are constantly looking for ways to leverage technology to create meaningful experiences and memories for our customers. Who knows, maybe in 5 years, we’ll be able to see our loved ones in virtual reality and feel like they are still next to us. It’s exciting to think about the possibilities.”
How exciting, indeed! As the technology in virtual reality and AI continues to advance, Capture.com is at the forefront of recreating memories in this new format. By using old videos and photos, the company will be able to create immersive VR experiences that allow people to re-live happy memories.
With an aging population and the importance of mental health, the demand for these types of experiences is expected to grow. Capture.com’s commitment to staying ahead of industry trends and investing in cutting-edge technology positions them as a leader in this field, and a go-to choice for customers looking to preserve their memories in an exciting and immersive way.
Opinions expressed by US Insider contributors are their own.
